Global Delivery Commitment
At Or Journeys, we proudly deliver worldwide to bring our travel-related products and services to customers across the globe. Whether you’re in a major city or a remote destination, our team works hard to ensure your orders reach you wherever you are.
Shipping Method
All orders are shipped using reliable courier services suited for your location. Once your order is confirmed, we initiate the delivery process promptly. Our operations are structured to ensure that your items are handled with care and delivered in a timely manner.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) as our only payment method. You will not be required to make any advance payment online. Instead, you will pay the full amount in cash to the delivery personnel upon receiving your order. Please ensure you have the exact amount ready to make the process quick and easy.
Order Processing Time
Orders are typically processed within 2–4 business days. During high-demand periods or holidays, processing times may extend slightly. You will be notified once your order is dispatched, along with an estimated delivery window.
Estimated Delivery Time
Delivery timelines vary depending on your location:
Domestic Orders: Usually delivered within 5–7 business days
International Orders: Usually delivered within 10–15 business days
These timelines are estimates and may vary based on customs clearance and courier schedules in your region.
Shipping Confirmation and Tracking
Once your order is shipped, you will receive a confirmation message from our team. In most cases, tracking information will be shared if available through the courier. If tracking is not available in your area, our customer support team remains available to assist with delivery updates.
Delivery Attempts and Availability
Our delivery partners will attempt delivery based on their schedules. If you are not available at the time of delivery, a second attempt may be made. Please ensure your delivery address and contact details are correct to avoid delays.
Failed Deliveries
If delivery fails due to an incorrect address or refusal to accept the parcel, the order may be returned to us. In such cases, we reserve the right to cancel the order or arrange re-delivery upon request, depending on the situation.
Customer Support
If you experience any delays or have questions about your delivery, feel free to reach out to our support team at [email protected]. We are committed to resolving shipping issues promptly and efficiently.
Policy Updates
Or Journeys may revise this Shipping Policy from time to time. Please review this page periodically for any updates.
Thank you for choosing Or Journeys. We look forward to delivering your next adventure.